moli77 Casino & Sportsbook Terms
We at moli77 set out our terms to explain how our platform works, what we expect from you, and what you can expect from us. These terms cover account opening, deposits and withdrawals, game rules, dispute resolution, and the legal framework under which we operate. They apply to all users who access moli77 on Android, iOS, or desktop.
Our approach is straightforward: we explain our policies in plain language, we enforce them consistently, and we resolve disputes fairly. We do not hide conditions in small print or use vague language. If something is unclear, our support team can help you understand it.
By opening an account on moli77, you agree to these terms. If you do not agree with any part of them, you should not use our platform. We may update these terms from time to time — we will notify you of material changes via email or in-app notification.
Account opening and eligibility
To open an account on moli77, you must be at least 18 years old and a resident of a jurisdiction where our services are available. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
When you register, we ask for your name, email, phone number, and date of birth. We use this information to verify your identity and comply with financial regulations. We do not share your personal data with third parties except where required by law or to process your payments.
We require identity verification before you can deposit or withdraw. You must provide a photo of your identity document (KTP, passport, or driver's license) and a selfie holding that document. Our verification system is automated — most submissions are approved within minutes. If we flag your submission for manual review, a human reviewer checks it within a few hours. We store your identity documents in encrypted storage and do not share them with third parties.
You may open only one account per person. If we detect multiple accounts under the same identity, we reserve the right to close all accounts and forfeit any balance. If you have lost access to your account, contact our support team and we can help you regain access.
Key takeaways
- You must be 18 or older and in a jurisdiction where moli77 operates
- We require identity verification before deposits or withdrawals
- One account per person — multiple accounts will be closed
- Your personal data is encrypted and not shared with third parties
- We may update these terms — we will notify you of material changes
Deposits, withdrawals, and payment methods
We accept five e-wallet methods on moli77: DANA, e-wallet, mobile banking, local payment, and online payment. We also accept bank transfers via e-wallet, mobile banking, local payment, online payment, and e-wallet virtual accounts. We do not charge deposit fees. E-wallet deposits settle instantly; bank transfers via virtual account typically take a few hours during business hours, longer on weekends or holidays.
Your deposit is credited to your account balance, which you can use to place bets or play games on moli77. Your balance updates in real time as you place and settle bets. We display your current balance at the top of the screen so you always know how much you have available.
Withdrawals are processed to the same payment method you used to deposit. If you deposited via mobile banking, your withdrawal goes back to your local payment wallet. If you used a online payment virtual account, we transfer to your e-wallet account. This policy prevents unauthorised transfers and protects your account. We review all withdrawals for fraud and account verification. That review window varies — sometimes it's instant, sometimes it takes a few hours. Once approved, the funds leave our system and arrive in your e-wallet or bank account. E-wallet withdrawals typically arrive within an hour; bank transfers may take until the next business day.
We do not charge withdrawal fees. Your bank or e-wallet provider may apply their own fees — check with them before you withdraw. If a withdrawal seems stuck, contact our support team and we will investigate.
Game rules and settlement
We offer football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Each game category has its own rules, which we display in-app before you place a bet.
For football markets, we settle bets based on the final whistle result as announced by the official league. We do not wait for post-match reviews or VAR decisions. If a result is later overturned due to an administrative error or a league decision, we adjust accounts accordingly. For live-dealer games, the result is determined by the live dealer's actions and the cards or wheel outcome. For slot games, the result is determined by our certified random-number generator. For esports, the result is the series outcome (best-of-three or best-of-five, depending on the tournament).
We settle bets within minutes of the match or game ending. Your account balance updates automatically — wins are credited, losses are deducted, and pushes (ties) return your stake. We do not charge settlement fees. The payout you see is the payout you receive.
Bonus terms and conditions
We do not offer fixed bonus amounts. Any promotional offer we make is subject to terms that we display clearly at the time of the offer. We reserve the right to modify or withdraw promotional offers at any time.
Dispute resolution and complaints
If you believe a result is incorrect or you have a complaint about our service, contact our support team immediately. We investigate all disputes by cross-referencing official sources. If we made an error, we correct it and adjust your account accordingly. If the official source confirms our result, we explain why and close the dispute.
We do not reverse bets based on user regret or disagreement with odds. We only reverse bets if there is a clear system error — for example, if we credited you twice for the same win, or if we settled a bet on a match that was later cancelled. If you think you have found a system error, describe it in detail and our team will investigate.
Our support team is available daily via email and live chat. We respond in English and Indonesian. Common issues are handled within a few hours. More complex cases may take a day or two. If you are not satisfied with our response, you may escalate your complaint to our management team.
Account security and data protection
We protect your moli77 account with password encryption and optional two-factor authentication. If you enable 2FA, we send a code to your email or phone each time you log in from a new device. We store your session token locally on your device for up to 30 days. If you uninstall the app or clear your browser cache, you will need to log in again.
We store your personal data in encrypted storage and do not share it with third parties except where required by law or to process your payments. We use your data only to verify your account, process your transactions, and comply with financial regulations. We do not sell your data or use it for marketing purposes without your consent.
If you lose access to your account or suspect unauthorised activity, contact our support team immediately. We can verify your identity via your registered email or phone number and help you regain access. We can also reset your two-factor authentication, change your password, and review your recent activity to spot any unauthorised bets.
Jurisdiction and service availability
Our services are available only where local law permits. We do not offer moli77 in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We may restrict access to our platform from certain countries or regions at any time.
These terms are governed by the laws of the jurisdiction in which moli77 operates. Any disputes arising from these terms or your use of moli77 shall be resolved through our internal dispute resolution process first. If you are not satisfied with our resolution, you may pursue legal action in the appropriate jurisdiction.
We reserve the right to modify these terms at any time. Material changes will be notified to you via email or in-app notification. Your continued use of moli77 after such notification constitutes your acceptance of the modified terms.