moli77 Casino & Sportsbook Data Care
This page describes what we collect when you use moli77 and how we keep that data protected. We collect personal information to verify your identity, process your payments, and comply with financial regulations. We do not sell your data to third parties, and we do not use it for marketing without your consent.
Our approach to data is straightforward: we collect only what we need, we store it securely, and we delete it when you no longer need your account. We explain our practices in plain language so you understand exactly what happens to your information.
If you have questions about how we handle your data, our support team can answer them. You also have rights under data protection law — you can request a copy of your data, ask us to correct it, or ask us to delete it. We explain how to exercise these rights below.
What data we collect on moli77
We collect your name, email, phone number, and date of birth when you register. We ask for this information to verify your identity and comply with financial regulations. We do not collect this information for marketing purposes.
We collect a photo of your identity document (KTP, passport, or driver's license) and a selfie holding that document. We use these to verify your identity before you can deposit or withdraw. We store these documents in encrypted storage and do not share them with third parties except where required by law.
We collect your payment information — the e-wallet or bank account you use to deposit and withdraw. We do not store your full card numbers or e-wallet passwords. We store only the last four digits and the payment method type (e.g., "DANA", "e-wallet Virtual Account"). We use this information to process your transactions and prevent fraud.
We collect your betting and gaming activity — which games you play, which bets you place, when you place them, and what the results are. We use this information to settle your bets, calculate your balance, and comply with financial regulations. We also use it to detect fraud and unusual account activity.
We collect your IP address, device type, and browser information when you access moli77. We use this information to secure your account, detect fraud, and improve our platform. We do not use this information to track you across other websites.
Key takeaways
- We collect your name, email, phone, and date of birth for identity verification
- We collect identity documents (KTP, passport) and a selfie for KYC compliance
- We collect payment method information to process deposits and withdrawals
- We collect your betting and gaming activity to settle bets and detect fraud
- We do not sell your data to third parties or use it for marketing without consent
How we use your data on moli77
We use your personal data to verify your identity, process your payments, and settle your bets. We also use it to comply with Indonesian financial regulations and anti-money-laundering laws. We do not use your data for any other purpose without your explicit consent.
We use your betting and gaming activity to calculate your account balance, detect fraud, and investigate disputes. If you report a bet as incorrect, we review your activity history to verify your claim. We also use this data to identify patterns of unusual activity — for example, if your account is accessed from multiple countries in a short time, we may flag it for review.
We use your IP address and device information to secure your account. If you log in from a new device, we may send you a verification code via email or SMS. We use this information to prevent unauthorised access.
We do not use your data to send you marketing emails or SMS messages unless you opt in. We do not share your data with advertisers or data brokers. We do not use your data to build a profile of your interests or behaviour for sale to third parties.
Third-party processors and data storage
We use third-party payment processors to handle deposits and withdrawals. These processors include the e-wallet providers (mobile banking, local payment, online payment, e-wallet, mobile banking) and the banks (local payment, online payment, e-wallet, mobile banking). We share only the information necessary to process your transaction — your name, account number, and transaction amount. We do not share your identity documents or your full betting history with these processors.
We use third-party cloud providers to store your data. Our servers may sit outside your jurisdiction — for example, in Singapore or Australia. These providers are bound by data protection agreements and are not permitted to use your data for their own purposes. We encrypt your data in transit and at rest, so even our cloud providers cannot read it without the encryption key.
We use third-party analytics providers to understand how users interact with moli77. These providers collect anonymised data — they do not see your name, email, or betting history. They see only aggregate statistics like "how many users accessed the app today" or "which game category is most popular". We do not share your personal data with analytics providers.
Data retention and deletion
We keep your data for as long as your account is active. If you close your account, we delete your personal data within 30 days, except where we are required by law to retain it (e.g., for tax or anti-money-laundering compliance). We retain transaction records for seven years to comply with financial regulations.
Your rights on moli77
You have the right to request a copy of all personal data we hold about you. To exercise this right, contact our support team and we will provide your data in a structured, commonly used format within 30 days.
You have the right to correct your personal data if it is inaccurate. If your name or email address is wrong, contact our support team and we will update it. If your identity document has expired, you may need to re-verify your account with a new document.
You have the right to request deletion of your personal data. We will delete your data within 30 days, except where we are required by law to retain it. If you request deletion, your account will be closed and you will not be able to access moli77 or withdraw any remaining balance.
You have the right to object to our use of your data for certain purposes. For example, if we use your data to detect fraud, you cannot object to that use because it is necessary to protect our platform. However, if we use your data for marketing purposes, you can opt out at any time.
Cookies and tracking
We use cookies to keep you logged in and to remember your preferences. We do not use cookies to track you across other websites. Our cookies are stored locally on your device and are deleted when you log out or clear your browser cache.
We use session tokens to keep you logged in on moli77. These tokens are stored locally on your device for up to 30 days. If you uninstall the app or clear your browser cache, you will need to log in again.
We do not use third-party tracking pixels or beacons. We do not use retargeting ads. We do not sell your browsing data to advertisers.
Security and data protection
We encrypt your data in transit using TLS (Transport Layer Security). We encrypt your data at rest using AES-256 encryption. We do not store your passwords in plain text — we hash them using a secure algorithm so even our staff cannot read them.
We limit access to your data to employees who need it to do their job. We require all employees to sign confidentiality agreements. We conduct regular security audits and penetration tests to identify vulnerabilities.
If we discover a data breach, we will notify you within 72 hours. We will explain what data was compromised, what steps we are taking to secure it, and what steps you should take to protect yourself.
Contact and data protection requests
If you have questions about how we handle your data, contact our support team via email or live chat. We respond in English and Indonesian. If you want to exercise your rights — request a copy of your data, correct it, or delete it — contact our support team and we will process your request within 30 days.
If you are not satisfied with our response to a data protection request, you may file a complaint with the relevant data protection authority in your jurisdiction. We will cooperate with any investigation.